We expect to announce our new name in 2021.
By coming together we are creating a local powerhouse with national reach. Our combined agile and innovative organization will provide:
- Increased access to health care through geographic reach and product diversity.
- Improved quality of health and well-being through enhanced capabilities for population health, clinical engagement, and health equity.
- Streamlined customer experiences through investments in innovative technologies, tools, and capabilities.
- Improved affordability through scale and administrative cost efficiencies.
Nothing is changing at this time. Existing member plans, benefits, ID cards, etc., all remain the same. As our processes and systems come together, we are committed to clear and consistent communication with all our stakeholders to minimize confusion. For now, continue to call your same member service number and use the website for your current health plan. You can reach Tufts Health Plan at 617.972.9400 (TTY: 711) and Harvard Pilgrim Health Care at 1.888.888.4742. (TTY: 711).